Exploring Likert Scales for Actionable Customer Insights
Discover how Likert scales can unlock actionable customer insights and guide strategic decisions.
Audience Insights
Customer data. Nurturing relationships. Conversions. Learn how it all works together to build your business.
Latest items
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Poll vs. Survey: What’s the Difference?
Want to improve your market understanding? Learn how poll vs. survey research methods offer insightful and accurate data about customer needs and preferences.
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What Is Nonresponse Bias? (And How to Avoid It)
Check out these survey best practices to improve your survey questions, increase your number of respondents and avoid nonresponse bias.
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What is a Net Promoter Score and How Does it Work? | Mailchimp
Net Promoter Score evaluates how loyal customers are to your brand. Learn how to get your NPS score so you can make your CRM more effective.
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What is an Online Form Builder? Features Explained
Online form builders make it easy to gather information from visitors to your site. Learn more about website form builders and why they’re important here.
